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Institutions of postsecondary education have had stable missions, sometimes dating back to their original
founding. By the end of the postwar boom in the mid-1970s, changes in economic, social, and political
environments assaulted some of the traditional premises of these institutions.
Rapid and disruptive change has forced universities and colleges to reconsider and reevaluate their
traditional values, methods, and purposes. Various external stakeholders and constituencies demand
accountability; they want institutions to be clear about their missions and priorities. Constituencies
and stakeholders want to know how the university is different from all others and what unique value it
provides.
One of the primary issues for institutions of postsecondary education, therefore, is "mission
clarification"—being very explicit about the institution's main focus and the distinct value it
delivers.
Clarifying the mission and allocating resources to amplify it, helps universities and colleges to define
and secure their distinct and valuable position in a very competitive market. When the unique identity is
known, branding that identity can be both authentic and easy.
Differentiate to Thrive: A Case Illustration of Differentiating the Unique Identity of the University
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