November
2002
Innovation Tips
Éfor
thriving on collaborative innovation
=========================================
The Hedgehog or the
Fox
ÒThe fox knows many things, but the
hedgehog knows one big thing.Ó So wrote the ancient Greek poet Archilochus.
The hedgehog knows one defense: to curl
into a compact, prickly ball, a strategy that consistently defeats the cunning
fox, which has many stratagems. The hedgehog is simple; the fox is complicated.
The hedgehog does one thing and does it exceptionally well. The fox does many
things, craftily.
Noting the approach of the hedgehog
versus the fox, Isaiah Berlin wrote, ÒFor there exists a great chasm between
those, on one side, who relate everything to a single central visionÉa single,
universal, organizing principleÉand, on the other side, those who pursue many
ends, often unrelated and even contradictory.Ó
Which is better, to be a hedgehog or a
fox? The truth is that organizations, like individuals, have been successful as
both. Yet, as Jim Collins has noted in his recent book, Good to Great, the hedgehog companies are those that
most consistently attain unusual success. They each find their one fundamental
mission in the world and address that mission over and over againÑlike a
hedgehog.
Their ÒHedgehog Concept,Ó as he calls it,
refers to that one essential contribution the organization can offer better
than any other. For a company like Walgreens, it is simply this: customer
convenience. The Hedgehog Concept at Abbot Laboratories is to develop products
that reduce the cost of health care.
The Hedgehog Concept does not just fall
out of the sky; rather, it is usually the outcome of much rumination and
soul-searching. Dialogue about a proposed Hedgehog Concept must survive the
scrutiny of three types of questions:
1. Passion. Does it elicit passion for
the work? Is it worth working hard to attain? Will people be genuinely
enthusiastic about it?
2. Competence. Does it build on core
competencies? What can that organization do better than any other? Is it consistent
with the organizationÕs experience of extraordinary or unexpected success?
3. Value. Does it deliver a sought-after
value that can fuel the economic engines of the organization? Will people
readily pay for the value delivered?
When all three of these perspectives are
successfully addressed and everyone is working toward a simple and
single-minded purpose, an organization has attained its Hedgehog Concept.
The Hedgehog . . . or the
Fox? The hedgehog knows one strategy; the fox knows hundreds. Yet the Hedgehog
frustrates the fox every time.
_________________________________________
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