March
2003
Éideas
for thriving on collaborative innoation
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Bringing the Soul to
Life: Enthusiasm and the Implicit Order
ÒAll
this time we have created trouble for ourselves by confusing control with
order.Ó Margaret Wheatley
In
setting up strict, highly defined control systems in organizations, we fragment
and disable the collaborative genius of the whole. In every organization, an
implicit orderÑa rich and enlivening order beneath the surface of
thingsÑdirects and animates the vitality of the organization. Our own control mechanisms too often
interfere with that more invigorating order of life.
We
can find that order by following our enthusiasm. Enthusiasm, energy, interests
and imagination all guide us to the implicit order. We notice our imaginative
enthusiasm; we canÕt really control it. It is of the soul, and the soul is
beyond our control.
For
an enlivening order to emerge in organizations, people must feel free to follow
their imaginative enthusiasm. When the enthusiasm of the soul is alive, it
brings an enduring vitality to the entire enterprise.
People
wonÕt pursue their enthusiasm when managerial rules and controls hold them in
harness. The more rules imposed on them, the less enthusiasm they will bring to
the work; the more controls, the less imagination. Both enthusiasm and
imagination are vital to a thriving organization.
An
organizationÕs deepest value is not in its fragmented and disenfranchised
parts. The deepest value lies in a passionate and connected diversity.
Promoting diversity does not always look orderly, yet it will produce far more
human energy than any system of compartmentalized controls. People donÕt get
passionate about conforming to other peopleÕs standards and expectations. They
grow passionate about expressing their own ideas, their own enthusiasm, and
their own creative response.
As
diversity born of ideas and enthusiasm emerges, it gives shape to a new fluid
and dynamic order. It gives expression to a living implicit order that is so
much more effective, enlivening and responsive than any managerial control
systems could ever hope to be.
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